BetMorph Cookie Policy

At BetMorph, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, why we use them, and the choices you have regarding their use. By continuing to browse and use our platform at https://play.betmorph.com/, you acknowledge and consent to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy to understand how we handle your personal data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. We use cookies to help our platform function correctly, to remember your preferences, and to give you the best possible experience when you engage with our services. Cookies can be "session cookies," which expire when you close your browser, or "persistent cookies," which remain on your device for a set period of time or until you delete them manually.

In addition to cookies, we may also use similar technologies such as web beacons, pixel tags, local storage objects, and scripts. Throughout this policy, we refer to all of these collectively as "cookies" for simplicity. Our BetMorph platform operates across both desktop and fully responsive mobile environments, and cookies function consistently across all versions of our site.

Why We Use Cookies

We use cookies for a variety of purposes that help us deliver a high-quality, secure, and personalised experience to every player. Here at BetMorph, we rely on cookies to:

Enable core website functionality so you can access your account, make deposits, and play games without interruption
Remember your login credentials and session preferences so you do not need to re-enter them every time you visit
Keep your account secure and detect any suspicious or fraudulent activity
Understand how visitors interact with our site so we can continuously improve our services
Deliver personalised content, promotions, and bonus offers relevant to your activity and preferences
Measure the effectiveness of our marketing campaigns and partnerships
Ensure compliance with responsible gambling obligations and regulatory requirements imposed by the Malta Gaming Authority (MGA/B2C/231/2012) and the UK Gambling Commission (account no. 39335)

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function and cannot be switched off in our systems. We set these cookies in response to actions you take, such as logging in, setting your language preference, or completing transactions through our payment processors — including Babaloo Limited and Truelayer Limited. Without these cookies, core services such as account access, deposits, and withdrawals cannot be provided. You cannot opt out of strictly necessary cookies while continuing to use our services.

Performance and Analytics Cookies

At BetMorph, we use performance cookies to collect anonymised information about how visitors use our site — which pages are visited most often, where users navigate from, and whether they receive error messages. This information helps us understand user behaviour and improve the overall experience on our platform. We may use third-party analytics tools such as Google Analytics for this purpose. The data collected is aggregated and does not identify you personally.

Functional Cookies

Our BetMorph casino uses functional cookies to remember choices you make and to provide enhanced, personalised features. For example, we use these cookies to remember your preferred language (from our available options: English, Finnish, French, Japanese, Spanish, and Portuguese), your currency selection, and your display preferences. Disabling these cookies may affect the functionality and personalisation of your experience.

Targeting and Advertising Cookies

We may use targeting cookies to deliver advertisements and promotional content that are relevant and meaningful to you. These cookies track your browsing activity across our site and can be used to build a profile of your interests. Here at BetMorph, we work with trusted advertising partners to show you offers related to our welcome bonuses, free spin promotions, and our Rewards Programme. These cookies do not store directly personal information but are based on uniquely identifying your browser and device. You can opt out of these cookies via your browser settings or our cookie consent tool.

Social Media Cookies

Our website may include features that link to social media platforms. These third-party social media providers may set their own cookies when you interact with these features. We do not control the placement of these cookies and recommend reviewing the privacy and cookie policies of the relevant social media platforms directly.

Third-Party Cookies

In connection with our services, certain third parties may also place cookies on your device when you visit our platform. These include our game providers — such as Pragmatic Play, Play'n GO, NetEnt, Microgaming, Red Tiger, and Evolution — as well as payment processors and marketing technology partners. We at BetMorph do not control these third-party cookies and are not responsible for their content or operation. We encourage you to review each third party's own cookie and privacy policies for further information.

Managing and Controlling Cookies

You have the right to decide whether to accept or reject cookies, with the exception of strictly necessary cookies. Our BetMorph cookie consent banner, displayed on your first visit, allows you to customise your preferences by category. You may update these preferences at any time through our cookie settings tool available on the site.

In addition to our on-site tools, you can manage cookies through your web browser settings. Most browsers allow you to:

View the cookies stored on your device and delete them individually or in full
Block all cookies or only third-party cookies
Set your browser to alert you before a cookie is placed
Browse in private or incognito mode, which prevents most cookies from being saved

Please note that restricting or disabling certain cookies may affect the performance of our website and limit access to some features. For guidance on managing cookies in your specific browser, please refer to your browser's help documentation or visit www.allaboutcookies.org.

Cookie Retention Periods

We retain cookies for different lengths of time depending on their purpose. Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period — which can range from a few days to several months — or until you manually delete them. We do not retain cookie data for longer than is necessary for the purposes outlined in this policy. Our data retention practices are aligned with GDPR requirements and the regulatory standards set by both the MGA and the UK Gambling Commission.

Cookies and Responsible Gambling

At BetMorph, we take responsible gambling seriously. We use certain cookies and session data to support our responsible gambling tools, including self-exclusion settings, deposit limits, and session time alerts. These tools are part of our commitment to player safety and are required under our operating licences. If you have set any responsible gambling preferences, we use cookies to ensure those settings are applied consistently across your sessions on our platform.

Updates to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will notify you by displaying a prominent notice on our site or by updating the effective date of this document. We encourage you to review this policy periodically to stay informed about how we use cookies. Continued use of our platform following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Cookie Policy or about how we handle your data, please do not hesitate to contact us. Our support team is available 24/7 and can be reached through the following channels:

General Support: customersupport@instantgamesupport.com
Responsible Gambling: playerrelationship@instantgamesupport.com
Complaints: complaints@instantgamesupport.com
Help Centre: help.casinopp.net
Live Chat: Available 24/7 directly on our website

We at BetMorph are operated by ProgressPlay Limited, a Malta limited liability company (reg. C58305), located at Soho Office, 3A, Punchbowl Centre, Elia Zammit Street, St. Julians, STJ3154, Malta. Our BetMorph platform is licensed and regulated by the Malta Gaming Authority under licence MGA/B2C/231/2012, and also licensed and regulated by the UK Gambling Commission under account number 39335. This policy is governed by the laws of Malta, with UK-specific matters governed by applicable English law.

Content updated: July 13, 2026